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  • Can I order a custom size or shortfill strength?
    Yes. For custom orders, there will be a small service fee will be added to the final total, which will vary depending on the order. Please fill out the contact form or email us directly to mymessiahclouds@gmail.com with your request. We will invoice you the amount under no obligation. Payment in full is required before the product is manufactured and shipped.
  • What are the concentrates used for?
    All our concentrates are water-soluble PG based liquids, sourced from companies like Capella and Wonder Flavours, then mixed in our lab. They are used in a variety of recipes that may require artificial flavouring. We do not sell any oil-based concentrates at this time. Maybe you're a baker, candy maker or beverage connoisseur, our flavourings are perfect to suit your needs. New flavours are created and added to the menu, frequently!
  • Can Messiah Clouds concentrates be used for vaping?
    The intended use of Messiah Clouds' multi-purpose flavor concentrates is to enhance Food and Beverage products. We are aware that many people use our concentrates as ingredients for e-liquid, but this is not their intended application, so we can offer no guidance on safety or usability in vaping products.
  • What is a shortfill?
    A shortfill is a mix of flavouring, 70% Vegetable Glycerine, 30% Propylene Glycol. Shortfills come in 60ml, 100ml and 120ml sizes Custom sizes and boosters can be requested at additional cost. Available to verified members, only.
  • What is a "Verified Member" and why do I need to get verified?
    Due to certain laws and regulations in different areas, some of our products are age restricted. Those products have been access restricted to verified members only, that have received the "Verified Member" Badge. A verified member must: - Sign up for a Messiah Clouds account. - Fill out our form here (or email the requested form information to messiahclouds@gmail.com). - Submit the required information, which includes a copy of your photo ID*, to the response email, in the formats requested. - wait 1 - 3 business days for verification. Upon verification and approval, you will receive the "Verified Member" badge. Getting verified is free of charge. Verified members will have full access to our products and services, as well as access to exclusive deals and sales. *None of the information submitted is used for any reason other than verification. Once verification is complete, items like pictures of your ID, will be deleted from our system. We will never sell it to any 3rd party, ever. Proof that the verification took place, like a copy of the email communications, will be kept on a secure, offline server, for legal purposes and will only be accessible by the owners and lawyers of Messiah Clouds, if any legal matters may occur. Your privacy and security is extremely important to us.
  • Where do you ship?
    We ship worldwide. Prices are in Canadian Dollars. If you can not order through the online shop, please use our contact form or e-mail us directly at mymessiahclouds@gmail.com and we will do our best to accommodate you.
  • How long does it take to ship?
    Products are packed and shipped within 48 hours or 2 business days, holidays excluded. Shipping time will depend on shipping method chosen.
  • How much does it cost to ship?
    Shipping fees will depend on the amount and where it is being shipped. In some cases, there may be extra import fees. You agree by hitting "submit order" that you, as the buyer, are responsible for any import fees, or other fees and taxes, that may occur from shipping you your package. Messiah Clouds will make every effort to inform you of any extra charges before you purchase, but we can not guarantee it will be accurate and that there will not be any additional unforeseen charges.
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